Here you will hopefully find an A to your Q, but if not, do not fear! Contact me here!

1. Where are your physical locations? 

You can see them here!

2. Do you sell some things online that are not in the store and some in the stores that are not online!? 

The short answer to that is - YES! ...With the focus with our website being on our handmade jewelry/items and sourced accessories, unfortunately we do not always have ALL of our Love Harper Originals in the physical boutique. With our focus being on jewelry + home (feel) goods on the website, we offer much more of a variety of clothing/home decor/shoes etc at the physical shop that we do not offer online!

Having said that, we DO have some items online AND in our brick and mortar locations! 

3. What are your shipping policies?

You will receive an email within 24 hours to confirm your order.  Please allow 1 business day for your order to ship on all READY TO SHIP items! (orders placed before 12pm MST we strive to ship out THE SAME DAY!) 

On all JEWELRY orders that is not ready to ship, but made to order, please allow one week for the item to be made and shipped... Orders are packed very carefully and will be sent out via USPS First Class Mail or Priority with delivery confirmation. You will receive a second email notifying you when we ship your items!!  You will be notified if your item is backordered or delayed for any reason

We aim at FAST and reliable shipping to get your pretty items ASAP!

4. How much are shipping costs?

All orders are FREE SHIPPING! That is a new thang we have rolled out in 2020 and we are pretty darn excited about it...and hope you are too!

5. What is Your Return Policy?

We want you to love what you buy! If for any reason, you are unhappy with your purchase, you may send back any UNworn, UNdamaged merchandise within 7 DAYS of arrival date. {All sale, clearance and jewelry items are FINAL and cannot be exchanged.}

We are a small business striving to bring you amazing, unique clothing/accessories/handmade jewelry at even more amazing prices.... We have a brick and mortar location, participate in markets and will soon have a "backyard boutique". Due to the nature of our business, we only issue store credit. Once your item is received, within 2 business days, you will receive a special code to use on any future purchases for the amount of the returned items. The code never expires!

Please note, shipping fees, if any, are non refundable.

Please insure/get tracking info on your package because merchandise credit cannot be issued if package is lost or damaged. Custom orders are non-refundable.

Exchanges?

For Jewelry- all sales are usually final...but contact us and we will do what we can to make you happy!

For the rare clothing sale - There is no guarantee that we will have the same item you purchased in a different size. We have 2 shops, sell online and also participate in markets. With that said, please be aware that an exchange for the same item might not be possible.

Please ship Returns to:

Love Harper LLC
1200 Snowberry Lane
Castle Rock, CO 80104

6. Are you doing any local Markets coming up?

We plan on participating in markets in 2022 so check back for dates!! 

 

7. What if I want a piece of jewelry made that is not on the website?

We are adding more items WEEKLY to the website so please sign up for our email newsletter or follow us on Instagram for updates on when new items are available! We are working hard!

In the meantime you can contact us here and inquire about the piece you have your eyes set on.

8. I purchased clothing from an event outside of your boutiques and I would like to return it, what do I do?

Due to the unique placement of our boutiques, unfortunately all clothing sales are final at events. If you were not notified verbally upon checking out, it is stated on the flyer put in your shopping bag! Thank you for your understanding!

If you are having issues with a piece of jewelry please contact us here!!

9. Do you sell your jewelry wholesale!?

We are excited to offer our items wholesale and would love to work with you! Visit our wholesale page and we hope to hear from you soon!

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